Effective: June 1, 2025
Welcome to CuzHens Market, operated by CuzHens LLC ("CuzHens", "we", "us", "our"). By accessing or using cuzhensmarketplace.com (the "Service") you agree to these Terms.
1. Who we are
CuzHens Market is a local marketplace that connects customers with nearby backyard farms and small farms ("Vendors") selling food and farm goods for local pickup. CuzHens itself does not grow, package, or deliver any item listed on the Service.
2. Eligibility & accounts
- You must be at least 18 years old (or have a parent / guardian agree on your behalf) to create an account.
- Provide accurate information and keep it current.
- You are responsible for everything that happens under your account, including keeping your password safe.
- We may suspend or terminate accounts that violate these Terms.
3. Customer use
- Listings are provided by Vendors. Availability, pricing, freshness, and product claims are the Vendor's responsibility.
- Customers arrange pickup directly with the Vendor through the chat tool or the contact information provided.
- Once payment processing is enabled, all sales are subject to the Vendor's individual refund policy and the platform's Refund Policy.
4. Vendor use
If you sign up as a Vendor, you also agree to the Marketplace Vendor Agreement, which governs listings, fees, premium memberships, payouts, food-safety responsibilities, and verification.
5. Acceptable use
You agree to follow our Acceptable Use & Community Guidelines. Briefly: no illegal items, no harassment, no spam, no impersonation, no resale of someone else's listings, and no scraping.
6. User content
When you post photos, reviews, posts, events, or messages on the Service you keep ownership of that content, but you grant CuzHens LLC a worldwide, royalty-free license to display, store, and promote it on the Service. You are responsible for the content you post and represent you have the rights to share it.
7. Reviews & ratings
Reviews must reflect genuine experience. We may remove reviews that violate our Acceptable Use policy or appear fake / paid for.
8. Premium memberships
Vendors may purchase optional premium features (verification badge, unlimited events, storefront map, social posts, etc.). Premium fees are described at the time of purchase and are billed monthly unless stated otherwise. If a premium membership lapses, premium features (including the Verified badge) are automatically removed until the membership is reactivated.
9. Push notifications & email
We send service emails (login, password reset, order updates, moderation notices) for free. Marketing emails and Web Push notifications are opt-in and can be turned off at any time in your account settings.
10. Intellectual property
The CuzHens Market name, logo, and the look-and-feel of the Service are owned by CuzHens LLC. You may not copy, redistribute, or build a derivative service without prior written permission.
11. Disclaimers
The Service is provided "as is." To the maximum extent allowed by law, we disclaim all warranties (express or implied) of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or that listings will be accurate.
Food-safety, allergen labeling, and product compliance are the responsibility of the Vendor. Consume raw products (eggs, dairy, meat) at your own risk and at the cook temperatures recommended by the USDA.
12. Limitation of liability
To the maximum extent allowed by law, CuzHens LLC is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of your use of the Service. Our total liability for any claim is limited to the amount you paid CuzHens LLC in the 12 months before the claim.
13. Indemnification
You agree to defend and hold CuzHens LLC harmless from any claim arising out of your use of the Service, your User Content, or your violation of these Terms.
14. Termination
We may suspend or terminate your access at any time for any reason, including violating these Terms. You can close your account at any time by emailing [email protected].
15. Governing law
These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of laws rules. Disputes shall be resolved in the state or federal courts located in Ware County, Georgia.
16. Changes
We may update these Terms. When we do, we'll change the "Effective" date above and, for material changes, notify you by email or in-app banner.
17. Contact
CuzHens LLC 2607 Mose Thrift Rd, Waycross, GA 31503 Email: [email protected]